Cancellation Policy

At Dime Cleaning Ltd, we understand that plans can change unexpectedly. If you need to cancel or reschedule your cleaning service, we have a clear and transparent cancellation policy in place to ensure a smooth process.

Cancellation Procedure

To cancel or reschedule your cleaning service, please contact us at least 24 hours in advance. We will do our best to accommodate your needs and find a suitable alternative time for your cleaning appointment.

Cancellation Fees

There are no cancellation fees if you notify us within the required time frame. However, late cancellations will be subject to a fee to compensate our cleaners for their time and scheduling adjustments.

 

Cancellations 24 hours - 6 hours before the cleaners are due to arrive will be expected to pay 50% of the total price for the arranged clean. 

Canellations less than 6 hours before the cleaners are due to arrive will be expected to pay 100% of the total price for the arranged clean. 

Need to Cancel or Reschedule?

Contact us today to update your cleaning service appointment.